Terms of Service

Agent Relay may send SMS messages to users who have opted in to receive text messages from us.

By opting in to receive SMS messages from Agent Relay, you agree to receive recurring text messages related to account verification, customer requests, agent activity, service updates, and support.

Message frequency varies based on your account activity, verification needs, customer requests, agent activity, service updates, and support needs.

Message and data rates may apply. Your wireless carrier's standard message and data rates may apply to messages you receive from Agent Relay. Contact your carrier for details.

You may opt out of SMS messages at any time by replying STOP to any SMS message from Agent Relay. After you opt out, you will no longer receive SMS messages from Agent Relay unless you opt in again.

For help, reply HELP to any SMS message from Agent Relay or contact admin@agentrelay.co.

Consent to receive SMS messages is optional and is not a condition of purchase or use of the Agent Relay service.

Users opt in to SMS messages inside the logged-in Agent Relay portal under Settings > SMS Notifications.

To opt in, a user enters or confirms their mobile phone number, checks an unchecked SMS consent checkbox, and saves their SMS preferences.

The SMS consent checkbox is optional, separate from account creation, and not checked by default.

Users can create an account and use Agent Relay without opting in to SMS messages.

Agent Relay is a platform that allows businesses to create and manage business agents. Agent Relay may send account-related notifications to users, including account verification messages, customer request notifications, agent activity alerts, service updates, and support-related messages.

You agree not to use Agent Relay to:

• Violate any law or third-party right.
• Send abusive, harassing, threatening, or unlawful content.
• Attempt to disrupt, reverse-engineer, or gain unauthorized access to Agent Relay.
• Impersonate another person.
• Use Agent Relay for emergency or safety-critical purposes. Agent Relay is not a substitute for emergency services. Call 911 in an emergency.

We reserve the right to suspend or block any account that violates these Terms.

Agent Relay is provided "as is" without warranties of any kind. Some features may use AI-generated outputs, which may contain errors, omissions, or out-of-date information. Agent Relay, Rome Trivedi Enterprises LLC makes no warranty as to accuracy, reliability, or fitness for any particular purpose. Do not rely on Agent Relay for legal, financial, medical, or other professional advice.

To the maximum extent permitted by law, Agent Relay, Rome Trivedi Enterprises LLC is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of Agent Relay. Our total liability for any claim arising from these Terms is limited to USD $50.

Your use of Agent Relay is also governed by our Privacy Policy.

Agent Relay does not share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

We may update these Terms at any time. The "Last updated" date reflects the most recent revision. Continued use after a change indicates acceptance.

These Terms are governed by the laws of the United States, without regard to conflict-of-law principles.